Holiday Ordering FAQs
Answers about holiday ordering, pricing, pickup, and preparing your meal.
When can I place a holiday order?
Seasonal availability is shown on the menu and product pages. Contact our catering team to confirm the current holiday ordering window and pickup dates before planning your order.
How do I receive a holiday order?
Review the fulfillment choices shown for your selected items at checkout. Ask our catering team to confirm the options for your holiday order.
Is there a minimum order or deposit?
Checkout displays any applicable minimum, deposit and payment requirements for your selected items and fulfillment choices. Review these before placing your order.
When do I pay the remaining balance?
Follow the payment instructions in your checkout and order confirmation. Contact our catering team if you have a question about a deposit or remaining balance.
How are holiday proteins priced?
Review the size, serving information, pricing unit and price shown on each product. Ask our team to confirm any estimated or weight-based pricing before ordering.
What does oven-ready include?
Oven-ready turkeys are seasoned and uncooked. They must be cooked before serving. Review the current product description for included preparation supplies and instructions.
How much food should I order?
Compare the serving sizes listed on each product with your guest count and the rest of your menu. Our catering team can help you plan quantities.
How do I prepare my order?
Read the cooking or reheating information supplied with each product. Confirm whether each item is cooked, chilled or uncooked before serving.
Where do I pick up my order?
Choose an available location, date and time during checkout. Your order confirmation contains your selected pickup details. Contact the catering team with questions.